Cevro Partners with Flows: AI Automation for Next-Gen iGaming Support

By Cevro Team

February 9, 2026

Image

Cevro AI is thrilled to announce our new partnership with Flows, the leading no-code integration and automation platform. This collaboration brings together Cevro’s specialized AI agents for player support with Flows’ flexible integration engine. Operators can now handle queries faster, slash manual tasks, and create truly seamless player journeys—all without complex engineering lifts.​

As adoption accelerates among enterprise operators, partnerships like this with Flows let us deliver even more value. Flows’ ability to connect systems and automate workflows dynamically means our AI can do more: pulling real-time data, triggering actions, and escalating intelligently when needed. It’s a perfect match for the fast-paced, regulated world of iGaming customer support.

“Flows’ flexibility has been a benefit for our iGaming customers, letting AI agents dynamically access more back office systems and trigger custom automations on the fly”, said Chaim Heber, CEO of Cevro AI.

From Flows’ side, the excitement is equally high. “We’re delighted to partner with Cevro at a time when more operators are looking to modernise and enhance their customer service technology without increasing headcount or operational overhead. Cevro’s AI-led support is a natural complement to Flows automation and integration engine, helping operators run smarter customer service journeys, resolve queries faster and deliver overall a smoother player experience”, noted Daniel de Souza, VP Commercial at Flows.

This isn’t just about two tools talking to each other. It’s about empowering operators to break down silos, automate end-to-end processes, and scale VIP-level service without the usual headaches. From bonus handling to KYC flows, Cevro + Flows makes high-volume support feel effortless and compliant.

Looking ahead, we’re committed to more integrations that prioritize real results for iGaming teams. Ready to see how this powers your operation? Schedule a demo today.

Ready to make every player feel like a VIP at scale?

Ready to make every player feel like a VIP at scale?

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

90% Automation with VIP-Level Support
Bonuses, KYC, payments, RG end-to-end.

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

CSAT & NPS 4.8 / 5.0
Conversational AI that matches player personality.

CSAT & NPS 4.8 / 5.0
AI that matches player personality.

Immediate ROI
3x Reduction in costs & headcount.

Immediate ROI
3x Reduction in costs & headcount.

Boost in Player Retention
Highly personalized communication.

Boost in Player Retention
Highly personalized communication.

Enterprise Ready
Built for highly regulated operators.

Enterprise Ready
Built for highly regulated operators.

Trusted by operators who put player experience first.

Trusted by operators who put player experience first.