#1 in iGaming Support
4.8
End-to-End AI iGaming Support
Automate CS by 90%, while increasing retention and player satisfaction. Unlock VIP-level support at scale.
AI That Understands iGaming Support
We live and breathe the iGaming landscape, providing scalable and compliant AI to sportsbooks and casinos across 50+ GEOs and 100+ languages.
Sports Betting
Handles bet settlement queries, cash-out requests, live odds disputes, and account verification — resolving the high-volume, time-sensitive queries that define a sportsbook's support load. Ability to handle promotional and bonus queries, helping to boost retention and increase revenues.
Online Casino
Poker Clients
Sweepstakes & Social Gaming
Prediction Markets
Lottery & Lotto
Mystery Box & Prize Gaming
Skin Betting / CS:GO
eSports
Fantasy Sports & Pick'ems
Built for Every iGaming Vertical
Our AI agents are trained across every major vertical — from the most established categories to fast-growing sectors like sweepstakes or esports.
Using our AI engine, operators configure specific workflows that reflect real player journeys, brand tone, and compliance policies. The result is a CX that feels native to your product — delivering consistent, compliant, empathetic conversations at scale across every corner of the iGaming ecosystem.
Ready to make every player feel like a VIP at scale?
Book a Demo
Testimonials
The best brands use Cevro
Performance
Performance you can measure
Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
24/7 Support
Multilingual support for every brand, market, and channel.
Boost Retention & LTV
A more empathetic and personalized player experience.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
Multichannel Customer Experience
Chat
Helpdesk
Voice (Soon)
Integration that just works
Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.