AI Customer Support Agents for iGaming.

The AI Player Support Platform Built for iGaming.

Scale your team with the most advanced iGaming specific AI support agents. VIP-level experience across multiple GEOs, on every PAM – 90% of tickets resolved autonomously.

Scale your team with the most advanced iGaming specific AI support agents. VIP-level experience across multiple GEOs, on every PAM – 90% of tickets resolved autonomously.

Scale your team with the most advanced iGaming specific AI support agents. VIP-level experience across multiple GEOs, on every PAM – 90% of tickets resolved autonomously.

Book iGaming Demo

Book iGaming Demo

#1 in iGaming Support

4.8

Trusted by brands who put player experience first.

iGaming Customer Support

Our AI agents understand player emotion, VIP value, frustration and risk – as an experienced CS agent would.

Resolves issues with empathy, gets to know each player's personality.

Bonuses, KYC, payments, RG – can resolve and escalate.

Speaks the language of casinos, sportsbooks, and players.

Understands retention, it will boost loyalty and player LTV.

Takes action. Up to 90% of inquiries are resolved by our AI agents.

More About iGaming

Churn Signals

iGaming Customer Support

Our AI agents understand player emotion, VIP value, frustration and risk – as an experienced CS agent would.

Resolves issues with empathy, gets to know each player's personality.

Bonuses, KYC, payments, RG – can resolve and escalate.

Speaks the language of casinos, sportsbooks, and players.

Understands retention, it will boost loyalty and player LTV.

Takes action. Up to 90% of inquiries are resolved by our AI agents.

AI That Understands iGaming Support

We live and breathe the iGaming landscape, providing scalable and compliant AI to sportsbooks and casinos across 50+ GEOs and 100+ languages.
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Experience in multiple iGaming verticals.

Experience in multiple iGaming verticals.

Multi-market and multi-brand ready.

Multi-market and multi-brand ready.

Multi-market and multi-brand ready.

Understands player traits and personality.

Understands player traits and personality.

Built for highly regulated environments.

Built for highly regulated environments.

Offers Responsible Gaming guardrails.

Offers Responsible Gaming guardrails.

Offers Responsible Gaming guardrails.

Integrated with iGaming platforms and PAMs.

Integrated with iGaming platforms and PAMs.

Sports Betting

Handles bet settlement queries, cash-out requests, live odds disputes, and account verification — resolving the high-volume, time-sensitive queries that define a sportsbook's support load. Ability to handle promotional and bonus queries, helping to boost retention and increase revenues.

Online Casino

Poker Clients

Sweepstakes & Social Gaming

Prediction Markets

Lottery & Lotto

Mystery Box & Prize Gaming

Skin Betting / CS:GO

eSports

Fantasy Sports & Pick'ems

Built for Every iGaming Vertical

Our AI agents are trained across every major vertical — from the most established categories to fast-growing sectors like sweepstakes or esports.

Using our AI engine, operators configure specific workflows that reflect real player journeys, brand tone, and compliance policies. The result is a CX that feels native to your product — delivering consistent, compliant, empathetic conversations at scale across every corner of the iGaming ecosystem.

Resources

Download Our iGaming
AI Support Guide

Everything you need to know about implementing AI agents in iGaming. You'll learn how AI agents complete workflows autonomously, and how to go from integration to measurable impact in weeks.

Download AI Support Guide

Resources

Download Our iGaming

AI Support Guide

Everything you need to know about implementing AI agents in iGaming. You'll learn how AI agents complete workflows autonomously, and how to go from integration to measurable impact in weeks.

Download AI Support Guide

Testimonials

The best brands use Cevro

After analyzing chats with and without Cevro, we've already seen at least a 10% increase in player LTV.

Alpha Affiliates

Julija Kozireva, Head of VIP

After analyzing chats with and without Cevro, we've already seen at least a 10% increase in player LTV.

Alpha Affiliates

Julija Kozireva, Head of VIP

Performance

Performance you can measure

Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.

Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.

60 - 80% Resolution

Up to 80% of player requests handled end-to-end by AI.

80%+ Resolution

80%+ of requests handled end-to-end by AI.

Increased CSAT & NPS

Significantly increase CSAT and NPS (4.8) through AI chats.

3x Cost Reduction

Impactful reduction in customer support costs & headcount.

24/7 Support

Multilingual support for every brand, market, and channel.

Boost Retention & LTV

A more empathetic and personalized player experience.

VIP-level Support

A solution that delivers a VIP-level experience to every single player.

Multichannel Customer Experience

Chat

Email

Helpdesk

Voice (Soon)

Integration that just works

Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.

See All Integrations

See All Integrations

Ready to see Cevro running on your stack?

Schedule a Demo

Calculate Your ROI →

Ready to see Cevro running on your stack?

Schedule a Demo

Calculate Your ROI →

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

90% Automation with VIP-Level Support
Bonuses, KYC, payments, RG end-to-end.

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

CSAT & NPS 4.8 / 5.0
Conversational AI that matches player personality.

CSAT & NPS 4.8 / 5.0
AI that matches player personality.

Immediate ROI
3x Reduction in costs & headcount.

Immediate ROI
3x Reduction in costs & headcount.

Boost in Player Retention
Highly personalized communication.

Boost in Player Retention
Highly personalized communication.

Enterprise Ready
Built for highly regulated operators.

Enterprise Ready
Built for highly regulated operators.

Trusted by brands who put player experience first.

Trusted by brands who put player experience first.