Cevro AI has been shortlisted for the prestigious SiGMA Awards at SiGMA Europe Rome 2025, a major milestone as we continue to establish ourselves as the number one AI support company in the highly competitive iGaming industry. Being recognised at one of the sector’s flagship events reinforces our belief that AI‑driven, VIP‑level support is becoming a core pillar of modern iGaming operations.
Attending SiGMA Europe in Rome was an exciting opportunity to connect with forward‑thinking operators, platforms, and suppliers from across the global iGaming ecosystem. Over the course of the event, we met with existing partners and kicked off collaborations with companies that share our vision of elevating player experience through responsible and scalable AI.
Cevro AI’s nomination reflects the tangible impact our AI agents deliver for operators and their players. Our customers consistently achieve CSAT scores of 4.8+ while resolving over 80% of tickets autonomously, combining VIP‑level interaction quality with operational efficiency that would be impossible to reach with headcount alone.
What sets Cevro AI apart is the way our agents are designed from the ground up for iGaming:
They maintain VIP‑grade quality in every interaction, adapting their tone and responses to each player’s personality and context.
They operate compliantly across GEOs and languages, aligned with responsible gaming standards and local regulations.
They integrate with leading iGaming platforms and back‑offices, enabling real actions such as bonus handling, payments, KYC flows, and account checks rather than just “FAQ‑style” answers.
Being shortlisted at SiGMA Europe Rome 2025 is an honour and, more importantly, a signal that the industry is ready to move beyond basic chatbots towards AI support that truly feels human – but improved. At Cevro AI, the mission is simple: help iGaming brands deliver consistent, high‑quality experiences to every player, at any time, on any channel.
If you are looking to make every player feel like a VIP while staying fully compliant, Cevro AI is ready to partner with you. Get in touch with our team to schedule a demo and explore how we can help.
