Trusted by 100+ iGaming brands

Your support data knows more than you think. CevroInsights unlocks it.

Turn your support operation into a live intelligence engine. CevroInsights surfaces churn signals, gaps, and opportunities automatically.

Trusted by 100+ iGaming brands

Your support data knows more than you think. CevroInsights unlocks it.

Turn your support operation into a live intelligence engine. CevroInsights surfaces churn signals, gaps, and opportunities automatically.

Trusted by 100+ iGaming brands

Cevro Insights

Discover what every player interaction is really telling you.

Churn Signals

Identify players showing early signs of disengagement, before they leave.

Revenue Opportunities

Surface the interactions where players are close to converting or re-engaging.

Procedure Gaps

See exactly which player scenarios your AI isn't equipped to handle.

Player Sentiment

Track how player mood shifts across brands, markets, and time periods.

VIP Alerts

Get notified the moment a VIP shows signs of frustration or disengagement.

Topic Discovery

Surface issues and new request types before they become ticket spikes.

The signals are already there. CevroInsights surfaces them.

AI Procedures

Churn Signals

Identify players showing early signs of disengagement, before they leave. Know who's at risk, why, and what to do about it.

Conversation Analysis

Your tickets are telling you something. Let CevroScribe listen.

Your tickets are telling you something. Let CevroScribe listen.

Share a past conversation โ€” single tickets or in bulk โ€” and CevroScribe identifies what's missing, what's underperforming, and what needs to be built. Then it builds it for your to review.

Identify recurring player complaints

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

Spot gaps in your existing workflows

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

Surface unhandled support scenarios

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

Document Uploads

Tell your AI about your latest promotion.

Tell your AI about your latest promotion.

Stop manually updating knowledge bases every time something changes. Drag and drop any document into CevroScribe and it handles the rest โ€” reviewed, uploaded, and categorised instantly.

Promotion terms & conditions

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

Bonus policy updates

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

Compliance and regulatory documents

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

Internal SOPs and support guidelines

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

Seamless Integrations

Actions, not just answers

CevroScribe connects to your iGaming tools and data sources out of the box โ€” so every recommendation it makes is grounded in your real operation, and every action it takes happens instantly.

Book a demo

See how CevroScribe can transform your operation

See how CevroScribe can transform your operation

Send us a message and we'll get back to you within 24 hours.

Send us a message and we'll get back to you within 24 hours.

90% Automation with VIP-Level Support
Bonuses, KYC, payments, RG end-to-end.

CSAT & NPS 4.8 / 5.0
Conversational AI that matches player personality.

Immediate ROI
3x Reduction in costs & headcount.

Boost in Player Retention
Highly personalized communication.

Enterprise Ready
Built for highly regulated operators.