The AI Player Support Platform Built for iGaming.

The AI Player Support Platform Built for iGaming.

Deliver a VIP experience to every player with human-like, compliant iGaming Customer Support.

Deliver a VIP experience to every player with human-like, compliant iGaming Customer Support.

Deliver a VIP experience to every player with human-like, compliant iGaming Customer Support.

Request Demo

Request Demo

#1 in iGaming Support

4.8

Trusted by brands who put player experience first.

iGaming Customer Support

Our AI agents understand player emotion, VIP value, frustration and risk – as an experienced CS agent would.

Resolves issues with empathy, gets to know each player's personality.

Bonuses, KYC, payments, RG – can resolve and escalate.

Speaks the language of casinos, sportsbooks, and players.

Understands retention, it will boost loyalty and player LTV.

Takes action. Up to 90% of inquiries are resolved by our AI agents.

More About iGaming

iGaming Customer Support

Our AI agents understand player emotion, VIP value, frustration and risk – as an experienced CS agent would.

Resolves issues with empathy, gets to know each player's personality.

Bonuses, KYC, payments, RG – can resolve and escalate.

Speaks the language of casinos, sportsbooks, and players.

Understands retention, it will boost loyalty and player LTV.

Takes action. Up to 90% of inquiries are resolved by our AI agents.

Multichannel Customer Experience

Chat

Email

Helpdesk

Voice (Soon)

Performance

Performance you can measure

Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.

Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.

60 - 80% Resolution

Up to 80% of player requests handled end-to-end by AI.

80%+ Resolution

80%+ of requests handled end-to-end by AI.

Increased CSAT & NPS

Significantly increase CSAT and NPS (4.8) through AI chats.

3x Cost Reduction

Impactful reduction in customer support costs & headcount.

24/7 Support

Multilingual support for every brand, market, and channel.

Boost Retention & LTV

A more empathetic and personalized player experience.

VIP-level Support

A solution that delivers a VIP-level experience to every single player.

Resources

Download Our iGaming
AI Support Guide

Everything you need to know about implementing AI agents in iGaming. You'll learn how AI agents complete workflows autonomously, and how to go from integration to measurable impact in weeks.

Download AI Support Guide

Resources

Download Our iGaming

AI Support Guide

Everything you need to know about implementing AI agents in iGaming. You'll learn how AI agents complete workflows autonomously, and how to go from integration to measurable impact in weeks.

Download AI Support Guide

Testimonials

The best brands use Cevro

After analyzing chats with and without Cevro, we've already seen at least a 10% increase in player LTV.

Alpha Affiliates

Julija Kozireva, Head of VIP

After analyzing chats with and without Cevro, we've already seen at least a 10% increase in player LTV.

Alpha Affiliates

Julija Kozireva, Head of VIP

Enterprise

iGaming Enterprise-Ready

Cevro is built for highly regulated environments, and trusted by leading operators.

Cevro is built for highly regulated environments, and trusted by leading operators.

Auditing

SOC2 Type II Audited for data privacy.

PII Masking

Sensitive player data is obscured, replaced or encrypted.

EU Compliant

Fully compliant with EU data protection regulations

No data retention

Player data is processed real time, then discarded.

Model training disabled

We do not train models on your player data.

iGaming-Native

The only iGaming-native Enterprise provider.

Integration that just works

Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.

Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.

See All Integrations

See All Integrations

Ready to see Cevro running on your stack?

Schedule a Demo

Calculate Your ROI →

Ready to see Cevro running on your stack?

Schedule a Demo

Calculate Your ROI →

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

90% Automation with VIP-Level Support
Bonuses, KYC, payments, RG end-to-end.

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

CSAT & NPS 4.8 / 5.0
Conversational AI that matches player personality.

CSAT & NPS 4.8 / 5.0
AI that matches player personality.

Immediate ROI
3x Reduction in costs & headcount.

Immediate ROI
3x Reduction in costs & headcount.

Boost in Player Retention
Highly personalized communication.

Boost in Player Retention
Highly personalized communication.

Enterprise Ready
Built for highly regulated operators.

Enterprise Ready
Built for highly regulated operators.

Trusted by brands who put player experience first.

Trusted by brands who put player experience first.

Frequently Asked Questions

Automate CS by 90%, while increasing retention and player satisfaction. Unlock VIP-level support at scale!

What is Cevro and who is it for?

Cevro is an AI support platform built for iGaming operators, platforms, and BPOs. It deploys AI agents that handle player queries end-to-end across bonuses, KYC, payments, RG, and tech issues, integrating with your existing stack to scale support, improve CSAT, and reduce operational cost while staying compliant.

How is Cevro different from other AI tools for customer support?

What’s the difference between AI agents and chatbots?

Which AI tool is best for customer support?

How do you integrate an AI agent into an iGaming platform?

What do iGaming operators need to know before implementing AI automation?

How much does AI customer support cost?

How do you build an AI customer service function?