AI Agents for iGaming BPO & Managed Services
AI Agents for iGaming BPO & Managed Services
Our AI delivers compliant, VIP-level player experience 24/7, across every GEO, on every PAM. Consistent CSAT 4.8+, 90% Automation, and Responsible Gaming guardrails.
Our AI delivers compliant, VIP-level player experience 24/7, across every GEO, on every PAM. Consistent CSAT 4.8+, 90% Automation, and Responsible Gaming guardrails.
Our AI delivers compliant, VIP-level player experience 24/7, across every GEO, on every PAM. Consistent CSAT 4.8+, 90% Automation, and Responsible Gaming guardrails.
#1 in iGaming Support
4.8
Trusted by brands who put player experience first.
Trusted by brands who put player experience first.
iGaming BPO
Why BPOs Choose Cevro for their iGaming Clients
Built for high-volume, multi-brand player support at scale.
iGaming Native: Automates Bonuses, KYC, payments, RG end-to-end.
iGaming Native: Automates Bonuses, KYC, payments, RG end-to-end.
Ready-made integrations with multiple iGaming PAMs and back-offices.
Ready-made integrations with multiple iGaming PAMs and back-offices.
Customer Success Team: dedicated specialists to help you scale at your own pace.
Customer Success Team: dedicated specialists to help you scale at your own pace.
Compliance-First: EU/MGA-ready audit logs, risk detection, zero-drift across markets.
Compliance-First: EU/MGA-ready audit logs, risk detection, zero-drift across markets.
How Cevro Powers
BPO Operations
Frictionless setup with quick deployment, and ready-made integrations with your iGaming tech stack. Measurable ROI from day one, and the guarantee of more player satisfaction (CSAT) and better retention KPIs.
Proven ROI for your iGaming clients
80%+ Automation potential; 40% workload reduction, with CSAT consistently above 4.8. LTV uplift via personalized communication. Full dashboards for client reviews.
Manage Multiple Brands Seamlessly
iGaming Integrations for BPOs & Managed Services
Compliance & Responsible Gambling
Future-proof for BPO Growth
Quality Control
Proven ROI for your iGaming clients
80%+ Automation potential; 40% workload reduction, with CSAT consistently above 4.8. LTV uplift via personalized communication. Full dashboards for client reviews.
Manage Multiple Brands Seamlessly
iGaming Integrations for BPOs & Managed Services
Compliance & Responsible Gambling
Future-proof for BPO Growth
Quality Control
Proven ROI for your iGaming clients
80%+ Automation potential; 40% workload reduction, with CSAT consistently above 4.8. LTV uplift via personalized communication. Full dashboards for client reviews.
Manage Multiple Brands Seamlessly
iGaming Integrations for BPOs & Managed Services
Compliance & Responsible Gambling
Future-proof for BPO Growth
Quality Control
Ready to make every player feel like a VIP at scale?
Book a Demo
Ready to make every player feel like a VIP at scale?
Book a Demo
Ready to make every player feel like a VIP at scale?
Book a Demo
Testimonials
The best brands use Cevro
Performance
Performance you can measure
Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.
Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
24/7 Support
Multilingual support for every brand, market, and channel.
24/7 Support
Multilingual support for every brand, market, and channel.
24/7 Support
Multilingual support for every brand, market, and channel.
Boost Retention & LTV
A more empathetic and personalized player experience.
Boost Retention & LTV
A more empathetic and personalized player experience.
Boost Retention & LTV
A more empathetic and personalized player experience.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
Multichannel Customer Experience
Chat
Helpdesk
Voice (Soon)
Multichannel Customer Experience
Chat
Helpdesk
Voice (Soon)
Integration that just works
Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.
Ready to make every player feel like a VIP at scale?
Ready to make every player feel like a VIP at scale?
Ready to make every player feel like a VIP at scale?
Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.
Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.
90% Automation with VIP-Level Support
Bonuses, KYC, payments, RG end-to-end.
90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.
CSAT & NPS 4.8 / 5.0
Conversational AI that matches player personality.
CSAT & NPS 4.8 / 5.0
AI that matches player personality.
Immediate ROI
3x Reduction in costs & headcount.
Immediate ROI
3x Reduction in costs & headcount.
Boost in Player Retention
Highly personalized communication.
Boost in Player Retention
Highly personalized communication.
Enterprise Ready
Built for highly regulated operators.
Enterprise Ready
Built for highly regulated operators.
Trusted by brands who put player experience first.
Trusted by brands who put player experience first.