#1 in iGaming Support
4.8
iGaming BPO
Why BPOs Choose Cevro for their iGaming Clients
Built for high-volume, multi-brand player support at scale.
How Cevro Powers
BPO Operations
Frictionless setup with quick deployment, and ready-made integrations with your iGaming tech stack. Measurable ROI from day one, and the guarantee of more player satisfaction (CSAT) and better retention KPIs.
Proven ROI for your iGaming clients
80%+ Automation potential; 40% workload reduction, with CSAT consistently above 4.8. LTV uplift via personalized communication. Full dashboards for client reviews.
Manage Multiple Brands Seamlessly
iGaming Integrations for BPOs & Managed Services
Compliance & Responsible Gambling
Future-proof for BPO Growth
Quality Control
Ready to make every player feel like a VIP at scale?
Book a Demo
Testimonials
The best brands use Cevro
Performance
Performance you can measure
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
24/7 Support
Multilingual support for every brand, market, and channel.
Boost Retention & LTV
A more empathetic and personalized player experience.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
Multichannel Customer Experience
Chat
Helpdesk
Voice (Soon)
Integration that just works
Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.