We're excited to announce our official partnership with Shufti, one of the leading identity verification and KYC compliance platforms in the iGaming industry.
This partnership brings together two complementary layers of the player journey: frictionless, AI-powered identity verification at onboarding, and fully autonomous AI-driven support throughout the player lifecycle. Together, Cevro AI and Shufti give operators the infrastructure to deliver a player experience that is fast, secure, and compliant.
Why This Partnership Makes Sense
Compliance and player experience are too often treated as competing priorities in iGaming. Operators are told they can have fast onboarding or rigorous verification — but not both.
Cevro AI and Shufti Pro reject that trade-off entirely.
Shufti Pro's AI-powered KYC and AML screening ensures players are verified accurately and efficiently at the point of onboarding — reducing fraud risk, meeting regulatory requirements across multiple jurisdictions, and removing the friction that causes early churn. Cevro AI's autonomous AI agents then take over across the full support lifecycle, resolving complex tickets end-to-end, accessing back offices in real time, and handling everything from payment queries to account management compliantly and without human intervention.
The result is an operator stack where compliance and experience reinforce each other, rather than compete.
Who benefits from this partnership:
Multi-brand operators managing player verification and support across several GEOs and licences – Shufti's cross-jurisdictional compliance coverage pairs directly with Cevro AI's fully configurable AI procedures, ensuring every interaction is handled correctly regardless of market
Fast-scaling operators who need onboarding and support infrastructure that grows with their player base without growing their headcount
Regulated market operators where KYC, AML, and responsible gambling obligations demand precision at every stage — from first deposit to ongoing support interaction
A Shared Vision for iGaming's Future
Both Cevro AI and Shufti are built on the same core belief: that the best player experiences are also the most compliant ones. Speed, trust, and regulatory rigour are not in tension — they are the same goal, pursued with the right technology.
We look forward to working with Shufti to help iGaming operators build operations that are ready for the demands of today's market, and the growth opportunities of tomorrow.
