Sumsub, the global verification platform for identity and compliance operations, has partnered with Cevro AI, the leading AI agent platform for iGaming player support.

Frictionless KYC, Powered by AI Agents

Cevro AI has integrated Sumsub's KYC and identity verification directly into its AI infrastructure, enabling agents to handle complete KYC support flows autonomously — no human handovers, no delays.

Players now receive real-time guidance through verification: document submission, checks via Sumsub, and instant confirmation, all within the chat session. This eliminates KYC bottlenecks at the critical start of the player journey.

Major Impact for iGaming Operators

KYC represents one of the most expensive and compliance-heavy areas of player support. Manual tickets create costly delays and frustration.

With this integration:

• AI agents resolve 80%+ of support tickets autonomously, including complex KYC flows

• Support teams focus on high-value work, not document chasing

• Players get faster verification while operators maintain full jurisdictional compliance

Chaim Heber, CEO at Cevro AI
"KYC drives massive contact volume and player drop-off early in the journey. We've already automated 80%+ of tickets—this Sumsub integration makes us the most vertically integrated AI platform for real-world iGaming support."

Sumsub Executive
"Sumsub makes identity verification fast, secure, and scalable. Cevro AI's agents are redefining iGaming support, and we're excited to power their KYC engine."

This goes beyond API connections. Players submit documents, get upload guidance, resolve issues, and complete verification—all in real time, without leaving chat or waiting for callbacks.

Ready to eliminate KYC friction and deliver VIP onboarding experiences? Schedule a demo to see how Cevro AI + Sumsub transforms player support and compliance.